Frequently asked questions
You may have questions about Camp du Domaine – accommodation, pitches, booking, services, activities … In this section entitled “Frequently Asked Questions” there is a list of questions and concerns you may have. To view the answer, simply click on the question you’re interested in. If the answer to your question is not on this list, please do not hesitate to contact us.
How big are your pitches?
Whether you arrive at the campsite by motorhome, caravan or with a tent, we offer large pitches from 80 m² to 180 m².
What does a Confort Privilège pitch mean?
Confort Privilège pitches are located between the sea front and the top of the hill, about 500m from the beach, on the “sea side”. Most of Confort Privilège pitches are close to the beach, and have sea view or glimpse of sea view, and others are faceing the vineyards or the plane trees, and do not have sea view. Each Confort Privilège pitch has and electric hook up, a water tap and a waste water disposal directly on the pitch. The surface of Confort Privilège pitches is situated between 80sqm² and 180sqm².
What does a Confort pitch mean?
Confort pitches are located between the top of the hill and the reception desk, in a luxurious pinewood, about 500m from the beach, on the “hill side” of the campsite. Confort pitches are for most of them shady, large, and protected from wind. They all dispose of an electric hook up, a water tap and a waster water disposal. The surface of Confort pitches is situated between 80sqm² and 180sqm².
What does a Standard pitch mean?
Standard pitches are located between 300m and 600m from the beach, on the “sea side” of the campsite, in a luxurious and preserved pinewood. Some Standard pitches have a nice view on the sea, and others on the forest, and are all mostly shady. Standard pitches do not have any electric hook up or water tap. The surface os Standard pitches is situated between 80sqm² and 180sqm².
Are all pitches shaded?
All the pitches available at Camp du Domaine have either a naturally shaded area (trees and vegetation) or a straw hut, a pergola designed to let you settle outside away from the sunshine, at any time of the day.
What is the amperage of the electricity sockets?
We have French 2 pin electrical sockets, designed for 10 amps (2200 W) or 16 amps ( 3520 W) maximum. Do not worry if you do not have an adapter: they are available for sale at the campsite.
Can I park my car on site?
Nearly all the pitches and accommodation at Camp du Domaine are accessible by car and you can park your car next to where you will stay.
Can we place a small extra tent near our caravan?
If the size of the pitch allows it, yes, of course, without additional costs!
Can we use barbecues?
Gas or electric barbecues are allowed, open fires are strictly forbidden
What do I do if I get there late?
You can get into the campsite until midnight, by simply presenting your booking confirmation to the night guard, as well as your ID.
How to communicate a delay?
Any delay must be communicated by telephone: 00334.94.71.03.12, by email: firstname.lastname@example.org or by fax: 003188.8.131.52.67
Can we have a map of the campsite?
Before arriving at the campsite you can view the full map of Camp du Domaine online by clicking here.
At what time should the place be vacated?
Places must be vacated by 10 am.
Can we welcome visitors?
Visitors are permitted free of charge during the off-season season and for a fee during the holiday season.
Do you accept unaccompanied minors?
No, minors must be accompanied by an adult.
Do you accept groups?
Groups are generally welcome. Please contact the reception desk before booking.
QUESTIONS ABOUT CAMPING AT CAMP DU DOMAINE (Access, accommodation, etc.)
Does the campsite have a swimming pool?
The advantage of the campsite is that it has direct access to the sea. It does not have a swimming pool, but direct access to the beach.
How far is the nearest village?
La Favière is directly next to the beach. Le Lavandou is a 3 km walk along the seaside promenade and Bormes-les-Mimosas Village, 5 km away by car. For more information about places to visit, click here.
Are dogs allowed ?
Our pet friends are welcome on the campground during the whole season except during the high season ( 18/07/21 – 15/08/21 ). They are not allowed in the accommodation except for “SUNNY” rentals and only beside the high season ( 18/07/21 – 15/08/21 ).
Are there any shops?
At Camp du Domaine, everything is here for you! Shops are at your disposal to buy everything you need during your stay: grocery, chemist, newspapers, camping items, souvenirs, beach items, toys … Click here to discover the shops available for you at the campsite.
Are there any restaurants?
From breakfast to evening meals, to aperitifs and snacks during the day and takeaway meals: you’ll find everything you need at Camp du Domaine. Click here to discover our bars and restaurants.
Does the campsite have WIFI?
The entire campsite offers WIFI access. You may purchase a WIFI card at the Bar du Tennis and you can also enjoy free WIFI access at various locations on the campsite.
Is the campsite accessible to people with reduced mobility?
Three bungalows with sea views are approved. If you arrive with a caravan, campervan or with a tent, please note that our bathrooms are equipped for disabled people and/or seniors. Access to bars and restaurants as well as shops are also accessible by all.
Is there any kind of security on the campsite?
The campsite is monitored 24 hours a day and 7 days a week. If you need a safe, you can rent one at the reception. Also note that all our accommodations are already equipped with a safe.
Can we rent bicycles or motorbikes and scooters?
Can we rent a car ?
There are several car rentals in Bormes les Mimosas and le Lavandou. Please ask the reception desk for more information.
QUESTIONS ABOUT ENTERTAINMENT
Do you have any sports facilities?
The Camp du Domaine campsite offers a range of sports facilities to satisfy adults and children during their stay. In the campsite, we have: 6 tennis courts, 2 multi-sport courts, table tennis tables, 1 fitness room, 1 archery area, a children’s playground and several bowling pitches.
Click here to discover all the sports facilities at Camp du Domaine.
Are the activities and entertainment free of charge?
Most of our activities and entertainment are free. Tennis and excursions are available for a fee. Click here to discover all our activities.
At what age can children go to the mini club?
The mini-club is open to children from 3 to 6 years old. A children’s club is also available for ages 7-13 and a Teenie Club for teenagers 13 – 17
Click here to discover all the services we offer to children.
What time does the evening entertainment end?
In general, nocturnal entertainment ends around midnight.
Is there a disco in the campsite?
There is no disco in the campsite. On the other hand, the closest one is only a quarter of an hour on foot.
QUESTIONS about booking your stay
When can we book?
Can we choose our own location?
You can of course let us know of your preferences, without additional costs!
How to book?
Can we book outside the Sunday to Sunday period?
Yes, arrival and departure days are flexible during the whole season, with a minimum of 2 nights.
How can we find out about availability?
On our website, you can simulate a booking in order to view our availability in real time. Click here to access our booking function.
What means of payment are accepted to book?
We accept all main credit cards (Mastercard, Visa …) and bank transfers.
Do you accept holiday vouchers?
Holiday vouchers are not accepted.
How to indicate your preferences?
When you book online, you can indicate your wishes in a text area specifically reserved for this purpose, at the end of the form.
What do I do if I do not receive a booking confirmation?
Once your payment has been processed, confirmation of your reservation is sent by email or by post within 10 days maximum. Should you not receive anything after this deadline, please do not hesitate to contact us.
QUESTIONS ABOUT ACCOMMODATION
Do the lodgings all have a sea view?
The campsite is ideally located on a hill. Hence, most of our accommodations enjoy a breathtaking view over the Mediterranean Sea. Other lodgings are facing the hill or the vineyards. Click here to find out more about our accommodations.
Is the accommodation large enough for 5 people?
We offer a wide range of lodgings, that can accommodate from 2 to 8 people. Click here to discover the range of lodgings available at Camp du Domaine.
Is there a fridge, an oven, a television?
All types of accommodation are equipped with a kitchen and a television (French and foreign channels). The oven is a microwave. Click here to see the range of accommodation available at Camp du Domaine.
Are there blankets and sheets?
You will find disposable blankets, pillows and pillowcases in your accommodation. Linen is not provided. On site, you will be able to buy disposable sheets if necessary.
Can I rent a high chair or a cot?
Yes, absolutely! In order for your baby’s holiday to be as comfortable as possible, we have everything you need. Click here to discover our equipment rental service.
Is the accommodation air conditioned?
All our accommodations do have air conditionning . Click here to see the range of accommodation available at Camp du Domaine.
Can we erect a tent next to the accommodation?
It is not allowed to erect a tent near the rental. Please note that all our accommodation and pitches come with a private parking space.
Can we come with a very small dog?
Animals, even small ones, are strictly forbidden in all accommodation, except for the lodgings “SUNNY” and not during the high season ( 18/07/21 – 15/08/21 )
Can we book just for one night?
The minimum stay at Camp du Domaine is 2 nights.
Do we have to do the housework when we leave?
The rental must be left in a perfect state of cleanliness. Failing this, a cleaning charge will be deducted from your deposit.
At what time can we arrive and leave?
You can obtain the keys and enter your accommodation from 5.30pm and on departure you must vacate and return your keys by 10 am.
In case of late arrival, where to collect the keys?
After 8 pm (when the reception office closes) you will be able to collect your keys from the night guard at the entrance of the campsite, presenting your ID and booking confirmation. You must do the paperwork the following day, at the reception area.
How to communicate a delay?
Any delay must be communicated, by telephone on 00334.94.71.03.12, by email to email@example.com or by fax to 003184.108.40.206.67
Where can I find the cancellation policy?
The cancellation policy is to be found here. Cancellation insurance can be provided.
QUESTIONS ABOUT CAMPERVANS / MOTORHOMES
Are there special areas for motorhomes?
At Camp du Domaine, for motorhomes, there are a large number of pitches available that are flat and easily accessible.
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