General Conditions of Sale

Book your stay at Camp du Domaine


General Conditions of Sale – Camp du Domaine

2021

GENERAL CONDITIONS COVID SPECIAL

In the current sanitary context, we make every effort so that you can enjoy your stay in the best possible hygienic and social distancing conditions. However, given the sanitary situation, legislative and regulatory measures may be adopted after your reservation and impose restrictions on your travel and / or staying conditions, including the closure of our establishment.

IF SUCH MEASURES WERE TAKEN, in the event of the occurrence of any other event (including but not limited to force majeure/act of god):

  • Leading you to cancel your stay in 2021:
  • For stays without Campez-Couvert insurance:

We will keep the deposit paid at the reservation and issue a credit note of the same value, valid until October 31, 2021. The credit note will be exceptionally refundable.

  • For stays with Campez-Couvert insurance:

Any request for subscription to Campez-Couvert insurance is firm and final.

We will keep the deposit paid at the reservation (no credit note will be issued). You must notify Campez-Couvert insurance in accordance with your insurance policy in order for it to process your claim.

Therefore, you will not be able to claim any compensation from Camp du Domaine, including in the event of a refusal of compensation from the Campez-Couvert insurance, Camp du Domaine being in no way responsible in this regard.

  • Leading us to cancel your stay in 2021:

In particular if the closure of the establishment is necessary due to an event of force majeure/act of god, legislative and regulatory
measures related to the Covid-19 health context, and/or is decided by Management: you will be offered the choice between the
immediate reimbursement of your deposit or the issuance of a credit note of the same value valid until October 31, 2021, refundable at the end of this period or upon first request if not used. However, this cancellation will not give rise to the payment of damages.

 

GENERAL CONDITIONS

The reservation will be effective once the asked deposit and booking fees have been paid. Booking fees are compulsory and not
refundable. The rental of a camping pitch or of an accommodation is personal and non-transferable. Any additional person or visitor aiming at entering the campsite shall first get registered and pay for the corresponding royalty that allows the use of the same services as the campers.

Unaccompanied underage children are not admitted. Our prices are quoted in Euros, VAT included. The tourist tax is
excluded. Maps and photographs depicted on the brochure and on the website are non-contractual.

Legal provisions relating to the right of withdrawal in case of distance selling in accordance with article L.121 – 20 – 4 of the French Consumer Code are not applicable to touristic services. For any stay order to the campsite, the client has hence no right of withdrawal.

CAMPING:

A day is counted from 1 p.m. till 10 a.m. Full fee is charged for any started day.

Any stay whose arrival date or departure date is comprised between July 1st and August 31st must be charged on the day of arrival.

The invoice is calculated in accordance with the number of reserved days and number of people declared on the day of arrival for the whole stay.

For any modification of the number of people or registration mistake, there will be no refund.

The Camp du Domaine is not compelled of paying back its clients stays in case of Force Majeure.

 

CANCELLATION:

An optional non-refundable cancellation insurance can be purchased with the reservation.

This offered insurance in order to guarantee the refund of your deposit in case of cancellation, early interruption of your trip or late
arrival, is managed by “Campez-Couvert”.We advise you to consult their website www.campez-couvert.com and take note of their general conditions of cancellation before purchasing the insurance.

In case of cancellation, notify the reception mail@campdudomaine.com and report your trip cancellation or interruption online
www.campez-couvert.com/declarer-un-sinistre or by email sinistres@campez-couvert.com

There will be no refund without cancellation insurance except for health crisis issues.

Domestic pets are allowed (except for 1st and 2nd category dogs) only if non-aggressive, non-noisy, leashed, and up-to-date vaccination booklet. The owner will have to prove it on arrival. He is responsible for the cleanliness and the safety of his pet.

Dogs are not allowed on the campsite on certain dates in July and August. We thank you for getting in touch.

RENTAL:

The rented accommodation is available from 5.30 p.m.onwards. The rental accommodation has to be freed up before 10 a.m.

For safety and insurance matters, it is forbidden to exceed the maximum allowed number of people in each accommodation.

A deposit of €350 is to be provided on arrival with credit card only. It will be destroyed or cashed depending on the state of the
accommodation after your departure. Cash payment will be declined.

The tenant is requested to leave the accommodation clean (household done, floor, sanitary facilities, kitchen, dishes done and tied up stored, duvets folded up). If need be, the cleaning package of €100 will be deducted from the deposit.

The reservation will be confirmed once the full amount has been paid, at the latest one month before the arrival.

CANCELLATION:

An optional non-refundable cancellation insurance can be purchased with the reservation.

This offered insurance, in order to guarantee the refund of your deposit in case of cancellation, early interruption of your trip or late arrival, is managed by “Campez-Couvert”. We advise you to consult their website www.campez-couvert.com and take note of their general conditions of cancellation before purchasing the insurance.

In case of cancellation, notify the reception mail@campdudomaine.com and report your trip cancellation or interruption online
www.campez-couvert.com/declarer-un-sinistre or by email sinistres@campez-couvert.com

There will be no refund without cancellation insurance except for health crisis issues.

Domestic pets are strictly forbidden except in the accommodations “SUNNY” on certain dates. We thank you for getting in touch.

Mediator :

In case of dispute and after having seized the client service of the campsite, any client of the campsite has the possibility to seize a consumer mediator, within a maximum of one year from the date of the written complaint, by registered letter with acknowledgement of receipt, addressed to the campsite. The contact details of the mediator are as follows:
MEDICYS, 73 bd de Clichy – 75009 Paris

IT’S COMPULSORY TO WEAR THE CAMPSITE’S IDENTITY BRACELET DURING THE SUMMER SEASON

The insurance Campez-Couvert



The insurance Campez-Couvert – Covid 19